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askCUE is the name of a new online service developed by insurance companies and organisations representing solicitors, such as the Motor Accident Solicitors Society (MASS), the Association of Personal Injury Lawyers (APIL) and the Law Society. The service, which will allow solicitors to check if their clients have previously reported a personal injury or industrial illness to an insurance company, is being touted by insurers as the next step in the fight against fraudulent compensation claims.
From 1st June this year it will be compulsory for solicitors to use the service to check the details of any new clients who are wishing to make an injury compensation claim. Amongst those who support the new service is Susan Brown, Chairman of MASS, who said:
"Having worked towards this for the last 4 years, MASS is delighted that insurers and claimant solicitors will now be able to share information, at an early stage in a claim, that might indicate potential fraud. This is an important first step in greater collaboration across the industry and we look forward to actively exploring how further data sharing might contribute to the fight against fraudulent claims."
Ruth Bennett, a solicitor dealing with road traffic accident compensation claims at Canter Levin & Berg, offered her thoughts on the new service and on fraudulent injury compensation claims in general:
“Finally the insurance industry is prepared to engage in the sharing of data long requested by representatives of Claimant Solicitors. Over the last few years the government and insurance companies have implemented changes that have denied genuine Claimants access to justice. This development will assist Solicitors in the rigorous checks already being made to prevent fraudulent claims and I welcome it.”